PrivacyPolicy

Privacy Policy Tidan Truck & Car Rentals (TTCR) 


Effective Date: 19/11/2022 


Tidan Truck & Car Rentals (“TTCR,” “we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly, securely, and in accordance with applicable privacy laws. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services, visit our website, or interact with us.  


1. Information We Collect We may collect the following types of information when you engage with TTCR: 

  • Personal Identification Information 
     Name, date of birth, driver’s licence details, contact details (address, email, phone number). 
  • Vehicle Rental Information 
     Rental history, booking details, vehicle preference, insurance coverage, accident/damage records. 
  • Payment Information 
     Credit/debit card details, bank account details, billing address, and transaction history. 
  • Digital Information 
     IP address, browser type, device information, cookies, and usage data when you visit our website. 
  • Other Information 
     Any other details you voluntarily provide when communicating with us (e.g., enquiries, feedback, claims). 

 2. How We Use Your Information TTCR uses your information for purposes including: 

  • Processing bookings and rental agreements. 
  • Verifying your identity and driver eligibility. 
  • Facilitating payments, refunds, and bond transactions. 
  • Managing customer accounts and providing support. 
  • Maintaining vehicle safety, compliance, and insurance. 
  • Communicating with you about reservations, services, promotions, or policy updates. 
  • Meeting legal and regulatory obligations. 
  • Improving our services, website, and customer experience. 

 3. How We Share Your Information 

     We do not sell or trade your personal information. However, we may share your information with: 

  • Service Providers: Payment processors, IT support, insurers, roadside assistance, vehicle maintenance providers. 
  • Regulatory Authorities: Police, government agencies, or regulators when required by law. 
  • Business Partners: Insurance companies, toll authorities, or debt collection agencies where necessary. 
  • Legal & Safety Reasons: To protect TTCR’s rights, enforce agreements, prevent fraud, or ensure safety. 

 4. Data Storage & Security 

     We take appropriate security measures to protect your personal information from unauthorised access,      misuse, or disclosure. This includes encryption, secure payment systems, and restricted access                protocols. We retain your information only as long as necessary for business, legal, or regulatory                purposes. 


 5. Your Rights You have the right to: 

  • Access and request a copy of the personal information we hold about you. 
  • Request correction of inaccurate or outdated information. 
  • Request deletion of your information (subject to legal or contractual obligations). 
  • Opt-out of marketing communications at any time. 

     Requests can be made by contacting us directly (see section 8 below). 


6. Cookies & Website Tracking Our website may use cookies and similar technologies to enhance your browsing experience and collect usage data. You can manage cookie preferences through your browser settings. 


7. Third-Party Links Our website or communications may contain links to third-party websites. TTCR is not responsible for the privacy practices of these external sites. 


8. Contact Us For any questions, concerns, or privacy requests, please contact us at: Tidan Truck & Car Rentals 

 Email: tidaninvestments001@gmail.com 

 Phone: +61437747900 

 Address: 109 Kavanagh St, Gregory Hills, 2557 NSW  


9. Updates to This Policy We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Updates will be posted on our website with the “Effective Date” revised accordingly.